Last Updated: May 5, 2025
At TTC and CHILL, we believe in being as transparent about your privacy as we are about fertility. We’ve created this privacy policy to explain how we collect, use, and protect your information when you visit our website, subscribe to our newsletter, purchase our eBook, or interact with our community.
We’ve tried to keep this as straightforward as possible—because understanding your privacy rights shouldn’t require a law degree!
Who We Are
TTC and CHILL provides fertility information, resources, and community support through our website (ttcandchill.com), newsletter, and digital products.
Information We Collect
Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, and password.
- Contact Information: When you reach out to us via email or our contact form, we collect your name, email address, and any other information you choose to share.
- Purchase Information: When you buy our eBook or other products, your payment and billing details are handled securely through our third-party partner, Kit.com.
- Communication Preferences: Your subscription choices and communication preferences.
- Community Contributions: Any stories, comments, or content you voluntarily share on our platform.
Information Collected Automatically
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and features used.
- Device Information: IP address.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic.
How We Use Your Information
We use your information to:
- Provide our services and fulfill your requests
- Process your purchases and deliver our products
- Send you the newsletter you subscribed to
- Respond to your questions and provide support
- Improve our website and services
- Protect the security of our website and users
- Comply with legal obligations
We Do Not Sell Your Information
We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Your privacy is our priority.
We only share your information in these limited circumstances:
- Service Providers: Third-party companies that help us operate our website, process payments, send emails, and analyze site usage. These companies are contractually obligated to use your data solely for providing the services we’ve requested.
- Legal Requirements: When required by law, court order, or governmental authority.
Your Choices and Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Deletion: Request complete removal of all your personal information from our systems. We will permanently delete your data upon request (except where we’re legally required to retain certain information).
- Opt-Out: Unsubscribe from our newsletter or marketing communications at any time.
- Cookies: Manage cookie preferences through your browser settings.
Data Removal Process: If you wish to have your information removed from our systems, simply email us at TTCandCHILL@gmail.com with the subject line “Data Removal Request.” We will confirm receipt within 48 hours and complete the removal process within 30 days, sending you confirmation when it’s done.
To exercise any of these rights, contact us at TTCandCHILL@gmail.com or via the contact form.
Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: TTCandCHILL@gmail.com
Website: ttcandchill.com/connect-with-us
The Real Talk About Your Data
We know privacy policies are usually boring, but your trust matters to us. We’ve built TTC and CHILL to be the kind of place we’d want to visit ourselves—respectful of your privacy while creating a supportive community.
Your information stays with us. Period. We understand that fertility journeys are deeply personal, and we treat your information with the utmost respect and confidentiality. We will never share, sell, or expose your personal details or fertility information with any third parties for marketing or other commercial purposes.
Just like with fertility information, we believe in keeping things transparent and judgment-free. We only collect what we need to provide you with the best experience possible, and we’ll never share your personal fertility journey without your explicit permission.
If at any point you want us to remove your data from our systems, just ask. No questions asked, no complicated processes—we’ll take care of it promptly.
Thanks for trusting us with your information—we promise to treat it with the same care and respect that we bring to all our fertility content and community support.